KYC process

The following process pertains to KYC, although it's worth noting that you can also complete KYB on Colony's application.

How to complete your KYC verification: (updated October 30,2024)

1- You need to be a $CLY staker to be able to KYC. Make sure you connect with the wallet you’re staking $CLY with on Colony’s application (app.colonylab.io) to proceed with the KYC process. This specific wallet you’re staking with is the one you will be using to participate in Seed/Private sales, through the Early-stage feature.

2- To access the KYC verification modal, click on your β€œProfile” at the top right corner of Colony’s application and select β€œKYC verification” to initiate the process.

3- To complete your KYC verification, you’ll need to verify your identity with our trusted KYC provider, Synaps, and register it within our application. Click β€œAccess KYC” (or β€œAccess KYB” if registering as a company) to begin, and the Synaps modal view within our app will guide you through each required step.

4- Our KYC process with Synaps is designed to be straightforward, involving 5 simple steps:

Step 1: Access KYC

Click on β€œACCESS KYC” to begin the identity verification process. You will have to sign a message to link your wallet to the KYC process. Then confirm your wallet ownership by clicking β€œSign”.

Step 2: Identity Verification

  1. Begin by selecting Start Verification and reviewing the Terms and Conditions. Accept to proceed.

  2. Complete the Face Scan* by centering your face in the frame, ensuring good lighting, and granting camera permission.

*Note: This step can be done on your computer or mobile device by clicking β€œSnap with my smartphone” and scanning the QR code.

Step 3: ID Document Verification

  1. After completing the Face Scan, proceed to ID Document Verification. Click Continue verification.

  2. Select your document country from the list provided.

  3. Choose your document type (e.g., Passport, National ID, Driver License, or Resident Permit). Then scan your document*.

*Note: This step can be done on your computer or mobile device by clicking β€œSnap with my smartphone” and scanning the QR code.

Step 4: Proof of Address Verification

  1. After completing the ID Document Verification, proceed to Proof of Address Verification. Click Continue verification.

  2. Enter your address details (postal address, city, zip code, and country).

  3. Select the type of address document to upload (e.g., Internet bill, electricity bill, bank statement).

  4. Upload the document, ensuring your name, address, and a date within the last three months are visible.

⚠️ Note: If you're living at someone else's place:

If you are being hosted by another person, you will need to complete the following steps:

  • Verify your host's ID document.

  • Provide proof of your host's address.

  • Upload a Certificate of Accommodation.

You can find the dedicated section for these requirements in the Synaps modal view under the document options.

A template for the Certificate of Accommodation can be downloaded directly from the submission screen.

Once the documents are uploaded, you will be redirected to the initial flow to continue the KYC process.

Step 5: Email Verification

  1. After Proof of Address Verification, proceed to Email Verification. Click Continue verification.

  2. Enter your email address and click the Verify button.

  3. You will receive an email with a code. Paste this code into the provided field and click Verify.

You now have completed the KYC process, and your submission will be reviewed shortly.

❗️ Please check your KYC status regularly, as Synaps may request document resubmission if needed. All information regarding your KYC verification can be found by reopening the Synaps modal view on our application (as described in Step 1).

Step 6: Register your KYC on the Colony Lab’s application to enable access to the Early-stage feature.

This registration request is automatically triggered only if the user's passport aligns with Colony Lab’s KYC requirements. The user must then perform the transaction to fully complete the KYC process.


βœ… Once KYC is approved by Synaps and you register it on our application, congratulations β€” you’re all set! You’re now ready to participate in Colony’s Seed and Private sales of early-stage projects.


Why KYC is mandatory but also Integral to Colony Lab?

Take a moment to review the article below.

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